Get in touch to see how we can help
We have a broad range of services to assist you or a family member to continue to live independently. Please contact us to discuss how we may be able to help.
trading as Maitland Community Care Services
ABN 22 119 632 825
Unit 3-6, 27 John Street, Telarah NSW 2320
Please use the form to contact us via email
If you do not feel comfortable speaking with your service provider or your complaint has not been resolved, you can contact the Aged Care Quality and Safety Commission 1800 951 822.
If you have lodged a complaint with the Aged Quality and Safety Commission and are not happy with a decision or the complaints process, you can provide feedback and ask the Complaints Commissioner to review their decision.
Clients can also ask for a review of our complaints process by the Commonwealth Ombudsman. Phone 1300 362 072.
If you are an NDIS participant and feel your complaint to MCCS has not been resolved satisfactorily, you can contact the NDIS Quality and Safeguards Commission https://www.ndiscommission.gov.au/ or phone 1800 035 544.