Work With Us

ADSSI Limited, trading as Maitland Community Care Services (MCCS) is an EEO employer and provides excellent working conditions in a friendly team environment with benefits such as ongoing training and development opportunities; paid parental leave and salary sacrifice for eligible employees; career pathways and team building events.

We are a not-for-profit organisation who delivers a mix of in-home services including allied therapies, nursing, household help, transport, Meals on Wheels, social activities and personal care across a range of funded and private programs including the NDIS, Home Care Packages, Commonwealth Home Support Program and others.  Through our programs, we support thousands of clients to remain living safely and independently in their home.

We are a member of ACON’s Pride in Health + Wellbeing, Australia’s first and only not-for-profit membership program that provides year-round support in the provision of LGBTI inclusive services for the health and wellbeing sector. Our Pride in Health + Wellbeing activities contribute to the wellbeing of ADSSI’s LGBTI clients and staff through the ongoing provision of safe and inclusive services.

We are committed to reconciliation through our Reconciliation Action Plan.

Currently we have over 40 paid staff throughout the organisation and almost 100 volunteers.

MCCS is looking to expand in-line with the growing needs of our community.

Why work with MCCS?

There are so many reasons, including:

  • We are inclusive of diversity
  • You are paid between shifts
  • You are reimbursed for travel
  • We provide Journey Insurance
  • We provide you with PPE
  • We provide you with a work phone and uniform, saving you money
  • You are paid to attend training and team meetings
  • We celebrate key events together
  • You can work flexible hours
  • We pay COVID leave
  • We pay for your First Aid renewal
  • We pay for your Flu shot
  • You and your family can access our Employee Assistance Program
  • Salary Sacrifice saving you $
  • 93% of staff score the organisation as having a strong workplace culture and environment - that means we attract and keep great staff!

APRIL 2021 - CURRENT POSITIONS - Click on the position title for more information:

April 2021

Come and join our high energy not for profit organisation whose goal is to make a real and practical difference in the lives of people in our community. We are building our team of Community Support Workers who can work safely in our clients’ homes across our region.

Are you a creative ‘can do’ person who thrives on delivering the best client experience every time? You will be client focused, have an understanding of the aged care and disability sectors and their reforms, and be highly motivated to succeed in the role. If you are passionate/experienced in working with older people or people with a disability, this is an exciting career opportunity.

You will need:

  • Certificate III or above in Individual Support,  Aged Care or Disability (or equivalent);
  • An 'Apply First Aid' Certificate;
  • A current NSW driver’s license and a safe driving record;
  • A current Criminal History Check;
  • A current Working with Children Check;
  • The use of a reliable well-presented vehicle that has comprehensive insurance cover;
  • To be available to work a flexible roster;
  • To be competent in the use of smart phones and mobile technology such as tablet devices.

If this sounds like you then you could be the person we are looking for. Please download and complete the application form _CSW_MCCS_Application_for_Employment

Apply with your resume setting out your qualifications and employment history, along with a covering letter that addresses the criteria listed in the Application for Employment. Limit your responses to half a page per criterion.  Applications that do not specifically address the criteria will not be considered.

Email your completed application form and resume to Venessa at venessa.eckford@mccs.org.au by 5.00pm Monday 12 April.

The contract is until June 2022 and the pay starts at $23.32 per hour. The successful applicant will be required to undergo an aged care part exclusion police check and a medical assessment.  The information pack will help with further information on police checks.

The 2018 staff survey, undertaken through Voice Project, had a 93% response rate. The Passion and Engagement score (the positive attitudes and emotions that contribute to employee retention and productivity) is outstanding at 93%. This is 13% higher than the aged care benchmark. The Progress score (staff perceptions about organisational performance) is significantly higher than the aged care benchmark: at 92% it is 18% higher than the benchmark. ADSSI Limited has a strong approach from the staff all the way to the Board that communication and follow through are our keys to high engagement levels and commitment to Vision, Purpose and Values.

The successful applicant will be required to undergo an aged care part exclusion police check and a medical assessment. People with criminal records are not automatically barred from applying for this position.  Each application will be considered on its merits. The criminal offences that preclude a person from working in aged care are:

  • a conviction for murder or sexual assault; or
  • a conviction of, and sentence to imprisonment for, any other form of assault.

Any person with a conviction for a precluding offence must not be employed, contracted, hired, retained, or accepted by an aged care service subsidised by the Commonwealth.

The best places to get confidential advice on how your criminal history might affect your chances in this job include LawAccess NSW on 1300 888 529, the Aboriginal Legal Service on 1800 765 767 or your local Community Legal Centre.

ADSSI Limited is a member of ACON’s Pride in Health + Wellbeing program that provides support in the provision of LGBTI inclusive services for the health and wellbeing sector.

We acknowledge the Traditional Custodians of the land on which we work and live. We pay our respects to the Elders, past, present and future, and recognise their continuing connection and contribution to this land. ADSSI Limited embraces Aboriginal values: Community, helping and respectful care of our elders.

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ADSSI Limited, trading as Maitland Community Care Services is an in-home aged and disability care provider. We have been supporting people in our community for over 30 years’.

We deliver an interesting mix of in-home services including Home Care Packages, NDIS, Commonwealth Home Support Program, Community Transport and Meals on Wheels. Through our programs we support thousands of clients and participants to remain living safely and independently in their home and community. We’re ‘here to help’ by proving practical support such as transport to appointments, household help, personal care, social activities, lawn mowing and much more.

We are looking for a part-time (55 hours/fortnight 3 days/week) customer service officer to join our rostering team. You will need to have a strong customer focus.  

To be successful in this role you will need:

  • Previous experience working with older people and people with a disability and/or knowledge of Consumer Directed Care, NDIS and Home Care Guidelines
  • Certificate IV level qualifications in business administration or a related discipline and/or equivalent experience and competencies
  • Demonstrated organisational skills and experience working in a demanding customer service environment
  • Experience working with electronic rostering systems
  • Fast and accurate data entry skills
  • A current NSW driver’s license

Apply with your resume setting out your qualifications and employment history, along with a covering letter that addresses the criteria by 9.00am Monday 12th April. A position description is available at www.mccs.org.au/work-with-us

Applications that do not specifically address the criteria will not be considered.

The contract is until June 2022 and the pay starts at $26.75 per hour.

The 2018 staff survey, undertaken through Voice Project, had a 93% response rate. The Passion and Engagement score (the positive attitudes and emotions that contribute to employee retention and productivity) is outstanding at 93%. This is 13% higher than the aged care benchmark. The Progress score (staff perceptions about organisational performance) is significantly higher than the aged care benchmark: at 92% it is 18% higher than the benchmark. ADSSI Limited has a strong approach from the staff all the way to the Board that communication and follow through are our keys to high engagement levels and commitment to Vision, Purpose and Values.

The successful applicant will be required to undergo an aged care part exclusion police check and a medical assessment. People with criminal records are not automatically barred from applying for this position.  Each application will be considered on its merits. The criminal offences that preclude a person from working in aged care are:

  • a conviction for murder or sexual assault; or
  • a conviction of, and sentence to imprisonment for, any other form of assault.

Any person with a conviction for a precluding offence must not be employed, contracted, hired, retained, or accepted by an aged care service subsidised by the Commonwealth.

The best places to get confidential advice on how your criminal history might affect your chances in this job include LawAccess NSW on 1300 888 529, the Aboriginal Legal Service on 1800 765 767 or your local Community Legal Centre.

ADSSI Limited is a member of ACON’s Pride in Health + Wellbeing program that provides support in the provision of LGBTI inclusive services for the health and wellbeing sector.

We acknowledge the Traditional Custodians of the land on which we work and live. We pay our respects to the Elders, past, present and future, and recognise their continuing connection and contribution to this land. ADSSI Limited embraces Aboriginal values: Community, helping and respectful care of our elders.

Download the Position Description here:

2021_Customer Service Officer - Rostering PD