A Home Care Package (HCP) provides a coordinated package of services tailored to meet your specific needs. One of the benefits of having an HCP is the flexibility. Everyone's will be different. A Home Care Package can:

  • help you stay in your own home as you get older
  • give you choice and flexibility in the way your care and services are provided to you at home.


The types of services you get under a Home Care Package (HCP) will depend on your needs.

We will work with you to identify your goals and needs, to co-design the best ways to deliver those services so you can live independently at home and in your community.

A Home Care Package can include, but is not limited to:

  • Personal care including showering and dressing;
  • Household chores - help with the laundry, cleaning, meal preparation etc;
  • Transport for shopping and medical appointments;
  • Social Support visiting a friend, group activities i.e. movies, lunch, mystery outings,
  • Personal safety monitoring devices & other equipment;
  • Home modifications (e.g ramps, rails)
  • Gardens and lawn maintenance
  • Wellbeing programs inc gentle exercise group, social outings, concerts, lunches, movies, mystery outings etc.
  • Connect with Tech - getting and staying online safely, keeping you connected with family and friends
  • In-home nursing, physiotherapy, occupational therapy and other clinical services
  • Care Coordination and case management

You can also use your HCP to pay for your regular care needs while you are away on holiday (but not to pay for your holiday).  And if you don’t use one or more of the services in your package for a period of time, because you are away or in hospital for example, you may be able to use or save some of the funds for other things.

There are some things you CANNOT use your HCP for, including any item or adaption that would usually be paid for out of your general income.

A Home Care Package cannot be used to pay for:

  • home improvements
  • home appliances or fixtures
  • domestic appliances
  • your rent or mortgage
  • buy your groceries
  • your holidays


There are four levels of Home Care Packages which can give you the care and services you need:

  • Level 1 – basic care - approx 1 - 2 hrs service /week
  • Level 2 – low level care - approx 3 - 4 hrs service/week
  • Level 3 –  intermediate care - approx 7 - 9 hrs service/ week
  • Level 4 – high level care - approx 10 - 13 hrs service/week

Each package level is funded at different amounts by the Australian Government. The level is assessed by the Aged Care Assessment Team. Please contact My Aged Care on 1800 200 422, for further information or visit https://www.myagedcare.gov.au/home-care-package-costs-and-fees.

You can also watch their short video so you know what to expect https://www.youtube.com/watch?v=PQtsUgeLVWI&feature=youtu.be

A Home Care Package allows you to have greater control over your home care support. It allows you to make choices about the types of support you access, who delivers them, and how and when those services are delivered.

If you have been approved or assigned a Home Care Package, you can choose MCCS to deliver the services you need. MCCS can provide a complete suite of services by local staff to keep you living at home safely and independently.

We do not charge review fees or exit fees. We will happily provide you with a free quote so you can see how your level of package might look for your circumstances - please give our Home Care Package team a call on 4932 5755.

Find out how Mary uses her Home Care Package with MCCS to stay living at home. https://youtu.be/O2BDPdo1760

Please click here for our pricing schedule

Call us on 02 4932 5755 or use the form below and we'll call you:

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