About Maitland Community Care Services

ABOUT MAITLAND COMMUNITY
CARE SERVICES

Thank you for choosing Maitland Community Care Services Incorporated (MCCS) to provide your services.

We’re ‘here to help’. MCCS has been a valued provider of services for frail aged, people living with disability and those who care for them, for over 20 years. MCCS takes pride in delivering quality client focused services to enable people to remain living at home independently and connected to their community. Your services are provided by a screened, police checked, dedicated and qualified team of volunteers and paid staff.

If you are receiving subsidised services (via an assessment through My Aged Care), and you find your needs have changed or you need additional support, you will need another referral from My Aged Care. Please contact them on 1800 200 422. You can then choose

MCCS to provide this additional support. Clients receiving assistance under the Commonwealth Home Support Program (CHSP) are required to contribute towards the cost of the services they receive. The current fee schedule will be provided to you.

Clients receiving meals are required to pay for the cost of the actual meal. If you are not a CHSP eligible Meals on Wheels client, an additional delivery fee will apply.

If you receive a Home Care Package (HCP), the delivery fee can form part of your package with your provider.

HCP clients receive the maximum government subsidy available and Centrelink will determine the basic fee, and if any income tested fee that will apply for you.

If you access services through either the Commonwealth Home Support Program or the Community Care Support Program and then transition to a Package, your entitlements under the relevant program for services will cease.

The following pages provide a brief overview of the services that MCCS can deliver. If you are not eligible for subsidised services by My Aged Care, MCCS can provide services on a full cost basis. Please ask us for a schedule of fees.

We look forward to being of assistance to you and providing the services that you need to stay independent.

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